Privacy policy.

Effective Date: Oct 16, 2025

1. Introduction

In The Groove Cleaning Services ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.groovecleaningservices.com, use our services, or interact with us in any way.

2. Information We Collect

Information You Provide to Us:

  • Contact Information: Name, email address, phone number, and service address

  • Billing Information: Payment method details and billing address

  • Service Preferences: Cleaning frequency, special instructions, and specific cleaning needs

  • Communications: Messages, feedback, and correspondence with our team

  • Account Information: Username and password if you create an account

Information Collected Automatically:

  • Device and browser information

  • IP address

  • Usage data and website analytics

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our cleaning services

  • Process bookings and payments

  • Communicate with you about your service appointments

  • Send appointment reminders and confirmations

  • Respond to your inquiries and provide customer support

  • Send promotional materials and updates (with your consent)

  • Comply with legal obligations

  • Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Trusted third parties who help us operate our business (payment processors, scheduling software, email service providers)

  • Our Cleaning Team: Information necessary to provide services at your location

  • Legal Requirements: When required by law or to protect our rights

  • Business Transfers: In connection with any merger, sale, or acquisition

  • With Your Consent: When you explicitly agree to sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information

  • Request deletion of your personal information

  • Opt-out of marketing communications

  • Disable cookies through your browser settings

  • Request a copy of the information we have about you

To exercise these rights, please contact us at [insert email] or [insert phone number].

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is posted.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

In The Groove Cleaning Services
Greater Cincinnati, Ohio
Email: Groovecleaningservices@gmail.com
Phone: +1 (513) 9353595